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Registration

To make purchases in the Aena Documentation and Publications Centre online shop, you must register as a user, fill in your personal details and choose a password. This will avoid having to provide them again on subsequent visits.

To begin registration please click on the link Register as a new user which you will find on the top right-hand corner of your browser in the section “My Account”.

To ensure that your order is processed and delivered it is very important that you complete the data fields correctly. All the data provided by you, except for credit card details, will be entered into a database in order to facilitate processing orders and for you to receive information about the publications written by the Aena Documentation and Publications Centre. You will be able to exercise your right to access, rectify and cancel the data contained in this database under the terms of Organic Law 15/1999 of 13 December, on Personal Data Protection.

If you are already a registered customer, you will only need to enter your e-mail and password details to access your stored information (addresses, orders, etc.) and place new orders.

Change details and password reminder

You can change your user details at any time; you only have to begin your session with your user name, access “My Account”, make the desired changes to your details and save the changes.

If you have forgotten your password and you are unable to access your account, you can request a password reminder by clicking of the link Forgotten your password? which you will find in the section “My Account”.

Close session and log out

We recommend you always disconnect the browser session after having accessed a secure area or entered your user name or password in the system. To do this, click on the “close session” link which you will find in the “My Account” section

If you want to cancel your registration in the Aena Documentation and Publications Centre online shop you only have to send an e-mail to tiendaonline@aena.es with your request and we will remove you from our database.


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91 321 30 61

(Opening hours: M to Th, 8:00 to 17:00). F, 8:00 to 15:00.

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