FAQ

How much are the shipping costs for my order?

The shipping costs of any order depend on is weight and destination. Please check the rates.

How long will my order take?

They depend on which is the address to deliver the order. Estimated delivery times, under normal conditions, are as follows:

  • National deliveries: 3 to 6 working days
  • Europe: 6 to 9 working days
  • Other countries: 15 to 30 working days

Can I send an order to someone else?

Yes, you can. When entering the billing and delivery data, during the purchase process, please enter under billing address, the address of the person who will receive the bill, and under delivery address, that of the person to whom you want to send the order.

What happens if I'm not home when the order arrives?

If you are not home when the order is delivered, you will receive a notice, which you must take with you to the Post office to collect the order. In that notice it will be stated for how long your order will be kept in the Post office.


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